Kevin
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Recent activity by Kevin-
My family already uses Till, how will Till Premium affect our current plan?
Upgrading to Till Premium: - Keeps all your existing accounts and settings exactly as they are - Immediately activates Premium benefits across all family accounts - Requires no additional setup – j...
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What type of an external bank account can be linked?
Currently, you can only link a personal checking account (Individually or jointly owned). Business, investment, savings, and credit accounts cannot be linked.
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What happens if I don’t have enough money in my Parent Wallet when a contribution is set to occur?
No contribution will be made if you have insufficient funds in your parent wallet when your contribution is triggered. The record for that contribution date will be listed in your transaction histo...
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Why was my kid’s card declined?
There could be several reasons why your kid’s card was declined. Here are the most common things you can check: Your kid had insufficient available funds in their Spend Balance for the transaction...
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Is my money insured by the FDIC?
Till is a financial technology company, not a bank. Banking Services provided by Coastal Community Bank, Member FDIC. Till accounts are FDIC insured up to $250,000 per depositor through Coastal Com...
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Can I open an account if I live outside the U.S.?
Till is only available to U.S. residents with a valid U.S. residential address (We cannot accept PO Boxes or Commercial Addresses).
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Does the premium subscription apply to the entire family?
Yes! A Till Premium subscription covers your entire family, up to 5 members, though rewards are earned only on kids' accounts.
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What should I do if I don’t recognize a transaction on my account?
If you see any unknown transactions on your card, immediately lock it. 💳 🔒Parents can lock the card by following the steps below: Sign in and tap on your kid's name on your Home screen. Tap on the ...
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How long does it take for my kid’s physical card to arrive?
Physical card delivery time depends on the shipping method you select when ordering:Standard shipping: 7-10 business daysExpedited shipping: 3-5 business days
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Will my credit be impacted?
We don’t run your credit at any point, so your credit will not be impacted by opening a Till account.