How do I order a replacement card for my kid?

If you need a new card or if your card has gone missing, we're here to help! Just follow these simple steps: It's important to keep in mind that ordering a replacement card can only be done by the Account Owner.

1. Tap on your kid's name on your home screen.

2. Tap on Manage card. 

3. On the Manage Card screen, you can request a new card or report a card as lost or stolen.

4. Please verify that your mailing address is current before placing your card order. If changes are needed, please contact support@tillfinancial.io.

If your card has been lost or stolen, please keep in mind that a new card with a new number will be sent to you. To avoid any problems with recurring payments or bills, kindly update your information with the new card number.