Why didn't my kid receive their card?

In order to get a card for your child, you'll need to add funds to your Parent Wallet first. Once that's done, the card will be issued and shipped straight to you. Usually, it takes about 5-10 business days for it to arrive. If you've already funded your account and it's been more than 10 business days since you ordered the card, just contact support@tillfinancial.io. We're here to help!