What is Auto Reload?

Our Auto-reload feature enables the Parent Wallet to automatically replenish funds via recurring weekly/monthly deposits or low-balance deposits if the balance falls below a specified threshold.

For example, you can automatically set Auto Reload to initiate a transfer of $100 into your Parent Wallet whenever the available balance falls below $20.

Account owners and admins can set the amount and frequency they wish to have transferred* from their linked checking account to their Parent Wallet.

Having Auto-reload turned on ensures you always have funds available to send to your kid(s).

To turn on Auto Reload, follow the steps below:

1. Select the Account tab on the bottom right-hand side of your home screen and select the Auto-reload option.

2. You can choose your linked checking account or debit card as your funding source. (The debit card option is only available for Account Owners at this time.)

3. There are two different options to choose from. Recurring deposits, or Low-balance deposits.

4. For Low-balance deposits, enter an amount to set as the threshold for your Parent Wallet (the low balance that will trigger the auto-reload transfer). You’ll then be able to enter a custom reload amount.

5. For Recurring deposits, select your frequency, once a month, twice a month, or once a week. Then, choose the days/dates you would like to schedule your deposits.

6. From here, tap Save at the top right, and you’re all set!

*Auto-reload funds are transferred via ACH from your external bank account and take 3-5 business days to clear. Auto-reloads from your debit card are instant.